Cards fees & limits.
Our fees and limits are clear and transparent, so you also know where you stand, and with the Payz cards you can enjoy simple, low cost options across a range of services.
Payz Mastercard Fees
Silver
Service
Silver
Gold
Platinum
VIP
Card issue and activation
Free
Free
Free
Free
Post delivery fee
Free
Free
Free
Free
Courier delivery fee (UK)*
10.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
10.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
10.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
10.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
Courier delivery fee (EEA)*
30.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
30.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
30.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
30.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
Cash withdrawal
?
Include ATM withdrawals and withdrawals in a bank.
2.00% (minimum charge 1.50 EUR)
2.00% (minimum charge 1.50 EUR)
2.00% (minimum charge 1.50 EUR)
2.00% (minimum charge 1.50 EUR)
Cash services
?
Include Financial institution (banks) services; Forex, Money order, Travelers cheques; Security brokers and Dealers (stocks and shares); Gaming and lottery.
4.00% (minimum charge 0.80 EUR)
4.00% (minimum charge 0.80 EUR)
4.00% (minimum charge 0.80 EUR)
4.00% (minimum charge 0.80 EUR)
Transaction processing
Free
Free
Free
Free
PIN reminder
Free
Free
Free
Free
Currency conversion
2.99%
2.99%
2.99%
2.99%
Card renewal
Free
Free
Free
Free
Card cancellation or redemption
Free
Free
Free
Free
Card replacement
12.50 EUR
12.50 EUR
12.50 EUR
12.50 EUR
Balance enquiry, account inquiry and statement enquiry
Free
Free
Free
Free
Update of customer details (i.e. change of address, etc.)
Free
Free
Free
Free
Payz Mastercard is available to Payz account Silver level holders and above, subject to our Payz Mastercard Terms and Conditions, in the UK and most of EU/EEA member states. Fees charged will be the currency equivalent of the payment card currency.
*Please note, the courier delivery fee will change on 27th July 2024. United Kingdom - 12 GBP, EU - 35 GBP. Rest of World - 50 GBP (or currency equivalent).
Payz Mastercard Limits
Silver
Limit
Silver
Gold/Platinum/VIP
France
Min single transaction
No limit
No limit
No limit
Max single contactless transaction
?
Max single contactless transaction limit may vary in your country: the United Kingdom limit is GBP 100 or equivalent in other currencies.
50 EUR
50 EUR
50 EUR
Cumulative contactless transaction amount
?
Cumulative contactless transaction amount limit may vary in your country: the United Kingdom limit is GBP 300 or equivalent in other currencies.
150 EUR
150 EUR
150 EUR
Cumulative number of consecutive contactless transactions
5
5
5
Max single cash
?
transactionCash transactions include ATM withdrawals and withdrawals in a bank.
250 EUR
500 EUR
500 EUR
Max single purchase
?
transactionPurchase transactions include in store and online purchases.
4,000 EUR
4,800 EUR
5,000 EUR
Max single load
?
transactionLoad transactions include MoneySend payments.
1,000 EUR
2,000 EUR
2,000 EUR
Maximum number of ATM withdrawals per day
10
10
10
Max daily (cash
?
transactions)Cash transactions include ATM withdrawals and withdrawals in a bank.
750 EUR
1,000 EUR
750 EUR
Max daily (purchase
?
transactions)Purchase transactions include in store and online purchases.
4,000 EUR
4,800 EUR
5,000 EUR
Max daily (load
?
transactions)Load transactions include MoneySend payments.
3,000 EUR
6,000 EUR
6,000 EUR
Max monthly (purchase
?
transactions)Purchase transactions include in store and online purchases.
50,000 EUR
80,000 EUR
30,000 EUR
Max monthly (cash
?
transactions)Cash transactions include ATM withdrawals and withdrawals in a bank.
20,000 EUR
35,000 EUR
20,000 EUR
Max monthly (load
?
transactions)Load transactions include MoneySend payments.
10,000 EUR
20,000 EUR
20,000 EUR
Max yearly (cash
?
transactions)Cash transactions include ATM withdrawals and withdrawals in a bank.
100,000 EUR
200,000 EUR
50,000 EUR
Max yearly (purchase
?
transactions)Purchase transactions include in store and online purchases.
200,000 EUR
370,000 EUR
200,000 EUR
Maximum number of PIN retrievals per day
5
5
5
Card Life
2 Years
2 Years
2 Years
Payz Plus Fees
Silver
Service
Silver
Gold
Platinum
VIP
Physical Card issue
10.00 EUR
10.00 EUR
10.00 EUR
10.00 EUR
Virtual Card issue
Free
Free
Free
Free
Post delivery fee
Free
Free
Free
Free
Courier delivery fee (EEA/UK)*
30.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
30.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
30.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
30.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
Courier delivery fee (RoW)*
45.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
45.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
45.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
45.00 GBP
?
The fees are set in GBP due to constant exchange rates fluctuations. We are unable to display the equivalent fee in your account currency. The converted rate will be displayed at the time of the application and will also be shown on your statement
Cash withdrawal
?
Include ATM withdrawals and withdrawals in a bank.
2.00% (minimum charge 1.50 EUR)
2.00% (minimum charge 1.50 EUR)
2.00% (minimum charge 1.50 EUR)
2.00% (minimum charge 1.50 EUR)
Cash services
?
Include Financial institution (banks) services; Forex, Money order, Travelers cheques; Security brokers and Dealers (stocks and shares); Gaming and lottery.
4.00% (minimum charge 0.80 EUR)
4.00% (minimum charge 0.80 EUR)
4.00% (minimum charge 0.80 EUR)
4.00% (minimum charge 0.80 EUR)
Transaction processing
Free
Free
Free
Free
PIN reminder
Free
Free
Free
Free
Currency conversion
2.99%
2.99%
2.99%
2.99%
Physical Card renewal
10.00 EUR
10.00 EUR
10.00 EUR
10.00 EUR
Physical Card replacement
10.00 EUR
10.00 EUR
10.00 EUR
10.00 EUR
Card cancellation or redemption
Free
Free
Free
Free
Balance enquiry, account inquiry and statement enquiry
Free
Free
Free
Free
Update of customer details (i.e. change of address, etc.)
Free
Free
Free
Free
*Please note, the courier delivery fee will change on 27th July 2024. United Kingdom - 12 GBP, EU - 35 GBP. Rest of World - 50 GBP (or currency equivalent).
Payz Plus Limits
Silver
Service
Silver
Gold
Platinum
VIP
France
Min single transaction
No limit
No limit
No limit
No limit
No limit
Max single contactless transaction
50 EUR
50 EUR
50 EUR
50 EUR
50 EUR
Cumulative contactless transaction amount
150 EUR
150 EUR
150 EUR
150 EUR
150 EUR
Cumulative number of consecutive contactless transactions
5
5
5
5
5
Max single cash transaction
?
Cash transactions include ATM withdrawals and withdrawals in a bank.
250 EUR
500 EUR
500 EUR
500 EUR
500 EUR
Max single purchase transaction
?
Purchase transactions include in store and online purchases.
4,000 EUR
4,800 EUR
4,800 EUR
4,800 EUR
5,000 EUR
Maximum number of ATM withdrawals per day
10
10
10
10
10
Max daily (cash transactions)
?
Cash transactions include ATM withdrawals and withdrawals in a bank.
1,000 EUR
1,000 EUR
1,000 EUR
1000 EUR
750 EUR
Max daily (purchase transactions)
?
Purchase transactions include in store and online purchases.
4,000 EUR
4,800 EUR
4,800 EUR
4,800 EUR
5,000 EUR
Max monthly (cash transactions)
?
Cash transactions include ATM withdrawals and withdrawals in a bank.
10,000 EUR
10,000 EUR
10,000 EUR
20,000 EUR
20,000 EUR
Max monthly (purchase transactions)
?
Purchase transactions include in store and online purchases.
50,000 EUR
80,000 EUR
80,000 EUR
80,000 EUR
30,000 EUR
Max yearly (cash transactions)
?
Cash transactions include ATM withdrawals and withdrawals in a bank.
50,000 EUR
50,000 EUR
50,000 EUR
75,000 EUR
50,000 EUR
Max yearly (purchase transactions)
?
Purchase transactions include in store and online purchases.
200,000 EUR
370,000 EUR
370,000 EUR
370,000 EUR
200,000 EUR
Maximum number of PIN retrievals per day
5
5
5
5
5
Card Life
4 years
4 years
4 years
4 years
4 years